Privacy Policy

Capsules Cares, USA, LLC, a Delaware limited liability company doing business as “LCC” (“us,” “we,” or the “Company”) is committed to respecting the privacy of our in-store, online, delivery, and mobile visitors and users. This Privacy Policy (“Privacy Policy” or “Policy”) applies to the collection and use of information from and about visitors and users (collectively, “Users” or “you”) through our retail locations, our website, our mobile applications, and our product delivery offerings (collectively, the “Services”). By using the Services, you agree to the terms and conditions of this Privacy Policy.

We will not use or share your personal information except as described in this Privacy Policy.

This Privacy Policy applies to information collected by LCC and does not apply to information collected by any third party sites to which the Services may link or to information provided to, or collected by, third parties through third party cookies, web beacons, or other third party technologies on our website or mobile application.

Where we rely on your consent to process your personal information, you can withdraw such consent at any time as described in the “Rights to Opt-In / Opt-out” section of this Privacy Policy.

Terms of Use

By using Company’s Services in person or via the Internet, including LCC’s website, you agree to be bound by the Company’s Terms of Use that are expressly incorporated into this Policy by this reference.

Changes to Privacy Policy 

Changes to this Privacy Policy will become effective on the date they are posted on the Services. We reserve the right to change this Privacy Policy at any time and from time to time in our sole and absolute discretion without the duty to notify you. Changes, modifications, additions, or deletions will be effective immediately on their posting to the Services. You should check this Privacy Policy periodically as its terms may change from time to time without prior notice to you. Your continued use of the Services after we post any such modifications will constitute your acknowledgment of the modified Privacy Policy and your agreement to abide and be bound by the modified Privacy Policy. We will also revise the “last updated” date found at the beginning of this Privacy Policy when we post changes to it.

Disclaimers

This Privacy Policy does not extend to anything that is inherent in the operation of the Internet, and therefore beyond LCC control, and is not to be applied in any manner contrary to applicable law or governmental regulation. This Privacy Policy only applies to information collected through the Services. This Privacy Policy does not apply to any information we may collect from you in any place other than the Services.

No Use of the Services by Persons Under 21 Permitted

The Company intends only persons who are 21 years or older to use the Services. Any use of the Services by persons under the age of 21 is strictly prohibited.

Our Services, including our website, are intended for a mature audience. We do not direct any of our content at children. We understand and are committed to respecting the sensitive nature of children’s privacy online. If we learn or have reason to suspect that a website user is under age 13, we will promptly delete any personal information in that user’s account. Do not supply to us or disclose on the Services any personal information of any person under 13 years of age, as we do not intend to collect information from anyone under 13 or invite them to participate in the Services.

Cannabis Use in Society

Not everyone accepts cannabis use as permissible. For example, some employers may have anti-drug policies that disallow cannabis use.

You acknowledge that by interacting with MedMen Services, providing your information to LCC, allowing LCCto collect data about you, permitting LCC to send you communications, or using LCC products could imply to employers, friends, family, or others that you are a cannabis product user, which could have unwanted social, legal, employment, economic, or other impacts that could affect you, including, but not limited to, your loss of employment, and that LCC shall not be held liable for damages arising out of or connected with the foregoing because your use of the Services and LCC products are solely at your own risk. 

Information Collection Practices

When you visit our Services, we may collect information from or about you (“personal information”). 

What Basic Information Does LCC Collect? 

We may ask you for certain personal information in order for you to access the Services, or as part of your use of the Services. Such personal information may include, but is not limited to, your name, address, date of birth, age, gender, state of residence, e-mail address, telephone number, financial data (which may include your credit card or debit card number), and other information which identifies you. If you visit one of our retail locations or request product delivery, we may also collect personal information from your government identification card when you provide it to us, including your name, address, picture, driver license or other government identification card number, and any other information on your government identification card, as well as video, audio, and images that we capture from our security cameras inside and around our retail locations. If you choose to register on our website or via a mobile application, or otherwise create a Member account, you may be required to provide certain personal information. If you do not provide the requested personal information, you may not be able to access or use the features of the Services where such personal information is requested.

Website Cookies 

MedMen’s website uses cookies (small text files stored on your computer) to help remember your settings, preferences, and selections as you surf through the MedMen.com website with your web browser. Cookies may store data about your web surfing session, web pages you visit, and the products in your online shopping cart, for example.

MedMen also makes use of third-party cookies provided by Google and other companies to help track your web surfing activity in order to improve the quality and flow of MedMen’s website.

For your privacy, MedMen and third-party cookies are designed to not store personally identifiable data. MedMen does not store personal information in cookies, nor transmit personal information to third parties via cookies.

You are free to direct your web browser to delete cookies at any time. To learn how, consult your web browser’s user instructions.  Note that if you delete your cookies, you may be required to sign into MedMen.com again, and stored browsing preferences you selected previously may be forgotten.

IP Address and Telemetry Data 

When you visit us, our Internet servers automatically collect data about your Internet Protocol address (“IP Address”), which is the network address of your computer, phone, or other computing device. When you visit our website, we may also collect “click stream” or “telemetry” data, which is data about your web browser, and the web server and content you are trying to access. For example, our website may record the referring page that linked you to us (e.g., another website or a search engine); the pages you visit on our website; the website you visit after leaving our website; other information about the type of web browser, computer, platform, related software and settings you are using; any search terms you have entered on our website or a referral website; and other web usage activity and data logged by our web servers. This information can be combined with information you have provided to us by registering as a Member, for example, which will enable us to analyze and better customize your visits. We may use telemetry data for internal system administration, to help diagnose problems with our servers, for traffic analysis or e-commerce analysis of our website, to help secure our systems, to customize our Services for you, or to determine which features of our site are most or least effective or useful to you. Such information may also be used to gather demographic information, such as country of origin and Internet Service Provider. We may also aggregate user information in a non-personally identifiable manner to share with advertisers, to enhance the Services, or for general business purposes.