General questions

How do I order refills?
  • Call/text +1 (707) 469 3170 hours a day, seven days a week. You can speak directly to someone during business hours. Off-hours, you can leave a voice message or use our automated ordering system.
  • Our refill system allows you to create a secure online account where you can place prescription refill orders.  Set up an account
How long does it take to have medication delivered?

Well, every product has its own drying time. And its quite risky to paint during the rainy season. If in case, you go ahead with the painting and it rains heavily, not allowing enough time for the paint to dry , you might have to face problems. Hence, we recommend you to observe the weather condition and then go ahead with painting.

 What is the difference between a brand name and a generic drug? Is one better than the other?When a medication is first developed, the manufacturer has patent rights on the formula and/or compound. Once this patent right expires, other companies can produce generic versions of the drug that meet the same FDA requirements and regulations as the brand name drug. Most insurance companies require generic substitutions unless specifically requested by the prescriber or patient.Why does the doctor call my medication by one name and the pharmacy label it with another?

Medications are generally identified by one of two names or an abbreviation. The brand name or trade name that is assigned by the manufacturer when it is introduced is the most common used by medical staff. The generic or chemical name is what will normally be printed on the label from your pharmacy since this is what they are actually dispensing. Many medications also have a commonly known abbreviation.
For example, a common medication used to treat high blood pressure is hydrochlorothiazide (generic name), which is commonly referred to as HCTZ (accepted abbreviation); the medication is manufactured by Merck & Co. as HydroDIURIL (brand name). We understand this can become confusing.  Please do not hesitate to ask our pharmacy staff for clarification.

Who do I call if I think I’m having a reaction to a new prescription?

Side effects from medications are varied. If you are experiencing general discomfort such as nausea, a rash or a headache, contact your doctor’s office. If you are experiencing chest pain, hives, a rash all over your body, or severe shortness of breath, call 911.

 

Other questions

What is resistance?

Drug resistance is the ability of an organism, such as a bacteria, virus, or cancer, to overcome the effects of a drug prescribed to destroy it. This is of particular concern with the HIV virus requiring a greater than 95 percent drug adherence rate to reduce the risk of resistance. Missing your medication doses will make the HIV virus resistant to treatment. Bacterial resistance can be very common if doses are missed. To get rid of the infection without needing additional prescriptions, please take ALL your doses as prescribed.

 IS IT SAFE TO GET MY MEDICATIONS FROM AN ONLINE PHARMACY?

There are several things to consider before purchasing your prescription medication from an online pharmacy. It is important to verify the legitimacy of an online pharmacy by looking for the VIPPS (Verified Internet Pharmacy Practice Site) symbol and certification. This certification tells you the following: The pharmacy is located here in the U.S.; they dispense only FDA-approved medications; and a valid prescription is required. Without the VIPPS symbol there is great potential for you to receive counterfeit medication, substandard drug product or a generic form of a drug that is not approved here in the U.S.

 How long should one wait before painting in case of a new construction?Other red flags a website is unsafe include: lack of a phone number to contact the pharmacy; advertising drastically lower prices than traditional pharmacies; offers to sell the medication to you without a prescription (which is against the law); and requests for personal information such as a Social Security number without a secure connection. The best resource is to obtain prescriptions from a trusted pharmacist at your local pharmacy. If you need the convenience of an online pharmacy, stick with well-known websites of local pharmacies or inquire about home delivery options at your favorite brick-and-mortar pharmacy.Can ink or other stains be washed off?

Well, every product has its own drying time. And its quite risky to paint during the rainy season. If in case, you go ahead with the painting and it rains heavily, not allowing enough time for the paint to dry , you might have to face problems. Hence, we recommend you to observe the weather condition and then go ahead with painting.

What is the expiry date of the paints?

Well, every product has its own drying time. And its quite risky to paint during the rainy season. If in case, you go ahead with the painting and it rains heavily, not allowing enough time for the paint to dry , you might have to face problems. Hence, we recommend you to observe the weather condition and then go ahead with painting.

What is the difference between emulsions and distempers?

Well, every product has its own drying time. And its quite risky to paint during the rainy season. If in case, you go ahead with the painting and it rains heavily, not allowing enough time for the paint to dry , you might have to face problems. Hence, we recommend you to observe the weather condition and then go ahead with painting.